Short answer: Yes. LeadJourney supports advanced cross-device tracking.
Even when your leads switch from mobile to desktop—or from one browser to another—we keep the full journey connected.
🔍 How Does It Work?
LeadJourney uses a combination of first-party cookies, browser fingerprinting, and session stitching to reliably track users across:
Phones, tablets, laptops, and desktops
Different browsers (e.g., from Chrome to Safari)
Multiple sessions over time
So even if someone clicks an ad on their phone, but later fills out a form on their laptop, we’ll attribute the conversion back to the original click—with full context.
💡 Why Cross-Device Tracking Matters
In today’s world, user journeys are rarely linear. People browse on mobile, compare on desktop, and convert later—sometimes days after the initial click.
Without cross-device tracking, you’d:
❌ Attribute that lead to “direct traffic” or “unknown source”
❌ Miss valuable performance data
❌ Struggle to optimize your ad spend effectively
With LeadJourney, you get:
✅ Full-funnel visibility
✅ Accurate attribution
✅ Smarter optimization decisions
🧠 Bonus: Cross-Browser Tracking Too
In addition to cross-device tracking, LeadJourney also tracks users across different browsers on the same device, even in incognito or cookie-restricted environments.
🚀 The Bottom Line
Cross-device tracking isn’t a bonus—it’s essential.
And LeadJourney makes sure you’re covered from first click to final sale, no matter where or how your leads interact.
Have questions?
Hit the live chat in the bottom-right corner—we’re happy to help!