Once you've added the LeadJourney tracking script to your website and set up your lead forms with a hidden Click ID field, it's important to confirm that the data is actually being passed into your CRM.
The good news? This verification process is quick and easy.
🧪 Why This Matters
The Click ID (lj_click_id) is the key to connecting website visitors with the ads they clicked on.
If your CRM isn't receiving this value, LeadJourney can’t track the full customer journey — and you won’t be able to send accurate conversion data back to ad platforms.
🚀 Step-by-Step: How to Check
Step 1: Generate a Test Lead
Go to your website and submit a lead form as if you were a new user. Make sure the form includes the hidden Click ID field that LeadJourney auto-populates.
Step 2: Go to Your CRM
Log in to your CRM (e.g., HubSpot, Salesforce, Pipedrive, etc.) and locate the test lead you just submitted.
Step 3: Find the Click ID Field
Look for the custom field/property where you're storing the Click ID. This could be named something like:
clickidlj_click_idLeadJourney Click ID
You’ll usually find this under the contact or deal details.
Step 4: Confirm the Format
The Click ID should look like a long code in this format:
eff02f7a-bdfc-4b13-92da-dbd3a4743672
If you see a value like this in the field — great! Your setup is working correctly.
❌ Don’t See the Click ID?
Here are a few things to check:
✅ Is the LeadJourney script correctly installed on your website?
✅ Does your form include a hidden input field with the
name="lj_click_id"or similar?✅ Are you passing the hidden field value to your CRM correctly?
✅ Is the custom property in your CRM mapped to receive this field?
💬 Need Help?
If you’ve followed the steps above and still don’t see a Click ID, reach out to our support team — we’re happy to walk you through it.